For this guide i will walk through how to add your eBay account to Expandly, if you are looking to add your webcart or your Amazon/Etsy account, you can find the guides by searching for the channel here - https://expandly.zendesk.com/hc/en-us.
In your Expandly account, go to Configuration > Manage Sales Channels. Here you can add and manage your sales channels.
To add a new sales channel, click on the Add Sales Channel button on the right-hand side of the page.
You will be displayed the list of all the current Sales Channels that we integrate with. If you look at the top of the list, you will see the eBay logo, please click on it.
A popup will appear that will give you information on the integration and also provide you with some links to the support guides. It will also provide a link that will allow you to create a eBay account if you do not currently have one. All you need to do on this popup is click the Connect button.
The setup section of the wizard will open and it is here that you need to enter your eBay information:
- the Account Name is simply the name that will appear on Expandly. Please note if you have more than one account you will have to give them unique names.
- the Region you choose from the drop down are the regions that you areas you are able to list to from your eBay account.
- the Sync options when ticked will update your stock on your eBay account when a new order comes into Expandly from any other channel, e.g. a different eBay account, Amazon, Etsy or your webcart.
Once you have entered all of the information press the 'Next' button.
It will open the Connect section. All you have to do is click the Connect button
The page will get redirected to eBay. You now need to enter your eBay username and password. Once you have entered in the information press the 'Sign in' button.
It will ask you to confirm that you want to grant access to Expandly. All you have to do on this page is press the 'I Agree' button and this allow Expandly to access your eBay account.
Once you press 'I agree' you will be taken back to Expandly and your eBay account should now be added. If you do not see your account or you receive a error message please try adding your eBay account from step one again.
Should the problem persist, please get in contact via our live chat or submit a ticket via our support page: https://expandly.zendesk.com/hc/en-us.