Expandly: Help & Support

How can we help?

Logo1.png Adding a sales channel - other



Connect your sales channel account to Expandly to import your existing products, variations, listings, sales orders and stock levels and to create new ones.



1. Select Configuration (left menu) and then Manage Sales Channels


2. Click Add Sales Channel (top right) Expandly_-_Add_Sales_channels.png and select the sales channel logo you want to add

3. If you've not already done so, you'll be prompted to configure your Merge and Live Inventory Settings

4. Click Connect to Channel and enter your:

Account Name - that will appear on Expandly

Store URL - your store URL

5. You'll need to add the bridge file to your web server using your FTP details

Bridge file - this is used to establish a connection and exchange data

FTP details - this is used to upload or download your data

You can do this either:


1. Select Please upload bridge to my store

2. Enter your FTP details



1. Click Download Connection Bridge to download a zipped bridge file

2. Extract the zip file and upload to your web server using the application of your choice (we recommend FileZilla)

3. Find and open the public_html folder


4. Move the bridge2cart folder into the public_html folder


5. Check the success by visiting yoururl/bridge2cart/bridge.php

1. Back on Expandly, map your Local Order Status with your shopping cart's order statuses

For each shopping cart order status select a corresponding status for Expandly (awaiting payment, cancelled, completed, on hold, ready to ship, returned, shipped or to be picked)

2. Click Next and then Connect to channel

3. Congratulations - your account is now connected to Expandly

Next Steps

Now you've added your sales channel to Expandly, you might want to:

Add Amazon to Expandly

Add eBay to Expandly

Add Etsy to Expandly

Add products to Expandly

Manage listings in Expandly

Need more help?

If you need a little extra help, no problem. Contact us, and we'll talk you through the steps.

Contact us
Was this article helpful?
0 out of 0 found this helpful