Expandly: Help & Support

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Logo1.png Choosing and Amending your Expandly subscription

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Overview

In this guide, we will show you how to easily choose or amend your Expandly subscription, to benefit from features and allowances within your account.

 

Choosing your subscription

1. Either click mceclip1.png (top centre) or select Settings (left menu) and then Billing:

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2. On the Billing page, you will see the different Expandly packages that are available. Select the Currency, Frequency, Minimum Period and Package that you wish to purchase and click mceclip2.png

3. From here you will be asked to agree to our Terms & Conditions. Once agreed click mceclip4.png

4. Confirm your payment details on the next screen and then click mceclip5.png to complete

 

More information on our pricing plans can be found on our Pricing page - click here to find out more

 

Amending your subscription

1. Select Settings (left menu) and then Billing:

2. On the Billing page, you will see the different Expandly packages that are available. Select the Currency, Frequency, Minimum Period and Package that you want to update to and click mceclip2.png

3. From here you will be asked to agree to our Terms & Conditions. Once agreed click mceclip4.png

4. Confirm your payment details on the next screen and then click mceclip5.png to complete

 

More information on our pricing plans can be found on our Pricing page - click here to find out more

 

Additional purchases

Training

1. Select Settings (left menu) and then Billing

2. Select the number of Training Hours your require and click mceclip2.png

mceclip2.png

3. Confirm your payment details on the next screen and then click mceclip5.png to complete

4. Once payment has been made, a member of the Expandly Team will be in touch to arrange a suitable date and time for the Training to be carried out

Request Add-on Features

1. Select Settings (left menu) and then Billing

2. Request Add-on features by clicking mceclip3.png

3. Once the request has been made, a member of the Expandly Team will be in touch to discuss your requirements in more detail and update your account to include the add-on features required

Request Setup 

1. Select Settings (left menu) and then Billing

2. Request Setup by clicking mceclip3.png

3. Once the request has been made, a member of the Expandly Team will be in touch to discuss your setup requirements in more detail

Need more help?

If you would like to have a chat about anything pricing or subscription related, please get in touch and we'll be happy to help. 

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