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Logo1.png Managing sales taxes - view, add, edit & delete



View, add, edit and delete sales taxes in Expandly.



Orders that come into Expandly are treated as gross - i.e. the order total is inclusive of any sales tax.

There are four different ways to taxes on orders in Expandly:

1. Country settings - apply a tax to all orders from a certain country

2. Product settings - apply a tax to certain products or variations

3. Tax from your sales channel - apply the tax that imports from your sales channel

4. Global setting for your sales channel - in the absence of a tax received from the sales channel, a global tax setting on the sales channel can be used.

When an order comes into Expandly, Expandly checks these tax settings in sequential order and applies the first tax setting that the order meets the criteria for. 

For example, let’s say you’ve created a country tax of 20% for UK orders only. A UK Amazon order will be deemed inclusive of 20% tax, whereas a US Amazon order will be deemed inclusive of 0% tax, as per Amazon’s global settings.  (You can read more about the global tax settings of Amazon and eBay here).

The only exception to the sequential handling of tax rules is country and product settings. You can set Expandly to override the country tax setting when a product tax is in place. For example, you could enable Expandly to overlook the 20% UK order tax and instead apply 0% tax on children’s clothing.

1. Click Configuration (left menu), Order Settings and then Manage Sales Taxes


2. Here you can view any sales taxes you have added to Expandly

3. Click the edit icon (right side) Icons.png to change the name, rate and status and then click Submit Expandly_-_Submit.png

4. Click the red trash can icon (right side) Trash_can.PNG to delete a sales tax

1. On the Manages Sales Tax page, click Add New Tax (top right) Expandly_-_Add_New_Tax.png

2. Complete the following information:

  • The name of the tax (to be used in Expandly)
  • The rate (in %)
  • The countries the tax should be applied to.

Click the tax to active and click Submit Expandly_-_Submit.png

3. If you want Expandly to override the country tax setting when a product tax is in place, click the Allow Product Tax to on.

Next Steps

Now you've added sales taxes to Expandly, you might want to:

Add products to Expandly

Manage listings in Expandly 

Manage orders in Expandly

Need more help?

If you need a little extra help, no problem. Contact us, and we'll talk you through the steps.

Contact us

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