Expandly: Help & Support

How can we help?

Logo1.png Sales channel error codes

Follow

Overview

Uh-oh there's an error with your sales channel - find out what it means and what to do by searching the codes below (using ctrl + F).

Error codes

Error Code Error Message How to Solve it
15001

There was an unexpected failure in processing the row. Please try again later.

Please try listing these products again. If the issue remains please contact the Expandly support team
15002

The file size exceeds the maximum allowed 5000 rows. Upload a file with less than 5000 rows.

Please try listing fewer products at a time.
15003 You currently do not have any Automate Pricing rules. Create at least one rule using the Automate Pricing tool before using the Automate Pricing file. Learn more about how to Create a pricing rule. Please contact the Expandly support team.
15004 We were unable to process the file that you have uploaded. Please try again later. Please try listing these products again. If the issue remains please contact the Expandly support team
15005 The value is invalid. See the “Instructions” and “Data Definitions” tabs in the file and enter a valid input. One of the values entered is invalid.

Please check your product and listing template to ensure all values entered are valid and in the correct format. Once the values have been changed, please try listing your product again.
15006 There was no pricing rule found for the given rule name. Note that rule names are case sensitive and symbols in the rule name are not allowed. Review your rules at the Automate Pricing Rules page and if applicable, remove symbols from the rule name using the Automate Pricing tool. Please contact the Expandly support team
15007 There are missing required column values for ‘rule-action’. See the “Instructions” and “Data Definitions” tab in the file and enter all required values. Please contact the Expandly support team
15008 This row was skipped because it is for a duplicate SKU from a previous row.

Please ensure each product has a unique SKU and you have not used the same SKU multiple times.

This error has occurred because you are trying to listing multiple products that have the same SKU.

15009 The ‘minimum-seller-allowed-price’ is equal to or greater than the ‘maximum-seller-allowed-price’. Please enter valid minimum and maximum prices. Please ensure your minimum price is lower than the maximum allowed price
15010 The ‘minimum-seller-allowed-price’ is greater than the selling price for the listing. See the “Instructions” and “Data Definitions” tab in the file and enter a valid minimum price. Please ensure your maximum price is higher than the minimum allowed price
15011 The ‘maximum-seller-allowed-price’ is less than the selling price for the listing. See the “Instructions” and “Data Definitions” tab in the file and enter a valid maximum price. Please ensure your maximum selling price is lower than the normal selling price
15012 The ‘minimum-seller-allowed-price’ is too low. See the “Instructions” and “Data Definitions” tab in the file and enter a valid minimum price. Refer to the help content to learn more about minimum and maximum price validation. Please increase your minimum allowed selling price
15013  The ‘maximum-seller-allowed-price’ is greater than the allowable value. See the “Instructions” and “Data Definitions” tab in the file and enter a valid maximum price. Refer to the help content to learn more about minimum and maximum price validation. Please decrease your maximum selling price
15014 The inputs are invalid. See the “Instructions” and “Data Definitions” tabs in the file and enter valid inputs. You have entered some information incorrectly. Please check over your products and listing template to ensure the information is correct.  
15017 The currency value is invalid. See the “Instructions” and “Data Definitions” tabs in the file and enter a valid input. Please check to ensure the currency you have set on Expandly matches with the currency on your Amazon account.  
15018  The file uploaded does not follow our guidelines. See the “Instructions” and “Data Definitions” tabs in the file to create a valid file.  Information on your Product or Listing template does not meet Amazon guidelines. Please double check the information and then try listing again.  
3015 

This product now matches a restricted product. Your offer will be removed from Amazon.com. For more details, see https://goo.gl/8LFi1w 

This error occurs when a product no longer meets the requirements for inclusion in the Amazon catalogue. Legal and other considerations prevent Amazon from listing all types of products. If you believe this error is unwarranted, please contact Amazon directly. 
4000  The file you are submitting is causing the same error repeatedly, leading to processing failures. You need to update the file and correct that error before we can attempt to process your file again. Please check and fix any other errors that are being given and then try listing your product again.  
5000  This is a malformed or invalid XML document.  Please contact the Expandly support team about this error.  
5002  An internal error occurred. Please resubmit your data   This error is the result of an internal Amazon error. You should be able to resubmit your data without incident. If this error persists, please contact Amazon support.  
5003 

Too many errors were encountered. Processing was aborted. For more details, see https://goo.gl/PguVJg 

There are too many errors for Amazon to process this listing. Please resolve any other errors listed or try listing fewer products at once.  
5004 We are unable to process this item because of missing information. This error has occurred due to some required information missing off the product or listing template.

Please check the product information and ensure all information is filled out e.g. SKU, Quantity, Price and barcode.
5005

The MerchantIdentifier provided in the XML payload is not valid for your credentials. For more details, see https://goo.gl/aV6TLj

Your Amazon account credentials may be wrong. Can you please remove and then re-add your Amazon account to Expandly.


If the issue continues please contact the Expandly support team.

5008

Unsupported operation. For more details, see https://goo.gl/Zs6G43

Please contact the Expandly support team about this error.
6000 Characters Are Not Decimal You have entered an integer number somewhere Amazon requires it to be a decimal. Please change the number to a decimal.
6000 Characters Aren't Positive Integers Please check your product and Amazon listing template to ensure you have not used a negative Integer where a positive Integer should of been used.
6000 Characters Not Integer Please check your product and Amazon listing template to ensure you enter an Integer where required.
6000 Characters Not Positive Integer Please check your product and Amazon listing template to ensure you enter a positive Integer where required.
6000 Column Is Missing Information either on your product or Amazon listing template is missing. Please check all required information has been filled out.
6000 Column Is Not a Recognized Column Please contact the Expandly support team.
6000 ColumnName Is Duplicated Please contact the Expandly support team.
6000 Date Format Error Please check your product and Amazon listing template and ensure the date entered is valid and in the correct format.
6000 Date Is Illegal for Leap Year Please check your product and Amazon listing template and ensure the date entered is valid for a Leap Year.
6000 Date Is Illegal for Non-Leap Year Please check your product and Amazon listing template and ensure the date entered is valid for a non-Leap Year.
You may have selected February 29 by mistake.
6000 Date Month Error Please check your product and Amazon listing template and ensure you entered the month field correctly where required
6000 Double Quotation Mark Missing Please check your product and Amazon listing template and ensure you enter double quotations where required
6000 FieldName Exceeds MaxCharacters Please check your product and Amazon listing template and ensure no value has over its maximum character limit
6000 File Contains No Data Please check you have filled out all required information on your product and Amazon listing template.
6000 First Row Unreadable Please contact the Expandly support team.
6000 Invalid Time Zone Please contact the Expandly support team.
6000 Product Type/ColumnPair Not Recognized Please contact the Expandly support team.
6000  Specify FieldName Please contact the Expandly support team.
6000  TimeValue Outside Accepted Range Please check your product and Amazon listing template and ensure the time value is in the accepted range.
6000 URL Is Malformed Please check any url you have entered and ensure it is not malformed. If the url is not malformed please contact the Expandly support team.
6000 Value Format Error Please contact the Expandly support team.
6000 Value – Multiple Values Submitted Please ensure you are not trying to list the same product multiple times. If you are only listing the 1 product please contact the Expandly support team.
6000 Value Must Be Valid Decimal Number Please check your product and Amazon listing template to ensure you have entered a invalid decimal number where required.
6000 ValueName Below Minimum Character Limit Please check your product and Amazon listing template to ensure all values meet the minimum character limits.
6000 ValueName Has Invalid Characters Please check your product and Amazon listing template to ensure you have not entered an invalid character like a symbol or letter where a number is required.
6000 ValueName Is Malformed Please check your product and Amazon listing template and change any malformed values
6000 ValueName Needs Two Digits Please check your product and Amazon listing template and change one of your values to a two digit number.
6000 ValueName Not an Accepted Value Please check your product and Amazon listing template and change one of your values to an accepted value
6000 Value Not Integer Please check your product and Amazon listing template to ensure you have not used a decimal number where an Integer should be used.
6000 Value Not Positive Integer Please check your product and Amazon listing template to ensure you have not used a negative decimal number or Integer where a positive Integer should of been used.
6000 Value Outside Integer Range Please check your product and Amazon listing template and change one of your numeric values so they are in the correct range.
6000 Value Outside NonNegative IntegerRange Please check your product and Amazon listing template and change one of your numeric values so they are in the correct range.
6000 Value Outside Positive Integer Range Please check your product and Amazon listing template and change one of your numeric values so they are in the correct range.
6014

Your product matches a restricted product, and will be removed. For details, see https://goo.gl/gZjxyb

This error occurs when your product fails to meet the requirements for inclusion in the Amazon catalog. Legal and other considerations prevent Amazon from listing all types of products. If you believe this error is unwarranted, please review the terms of your participation agreement.
6021 Seller is not authorized to add an offer to this business-only item. You are not authorized to add an offer onto this product. Please remove the offer, or if you believe you should be authorized, please contact Amazon support.
6024 Seller is not authorized to list products by this brand name in this product line or category. You are not authorized to add a product using the Brand that you have added. Please edit your product and change the brand name.

If you believe you should be authorized, please contact Amazon support.
8002

There was a Priority value other than “1” in your product data feed. For details, see https://goo.gl/Ug4yBB

Please contact the Expandly support team on this error.
8003

LaunchDate OR DiscontinueDate are in the past. For details, see https://goo.gl/bDBF5g

Please ensure your Launch and Discontinue dates are not set in the past.
8004

The Product with SKU [%s] may be identical to existing ASINs ([%s]) based on these attributes: [%s]. For details, see https://goo.gl/1i5pHW

This error occurs when the product data you provided closely resembles the existing product data for one or more products in the Amazon catalog. The error message specifies the similar products by providing an ASIN and the similar item attributes.

Whenever possible, Amazon presents customers with a single page for a product, regardless of how many sellers offer the product. Therefore, you must provide enough product data for Amazon to determine if your product matches an existing product or if it is a new, unique product.

Follow these steps to resolve this error:

- Search Amazon using the ASINs as listed in the error message to determine if the products are the same as your product.

- If you find a match, modify your product information on Expandly to more closely resemble the existing product data. Ensure the product title, UPC/ EAN, brand and ASIN on Expandly matches with the matched product on Amazon.

- If you do not find a match, modify your product data to more clearly differentiate your product. Carefully review the product attributes mentioned in the error message. Once you have made sure your product does not match then please try listing the product again.
8005

You are attempting to change an identity attribute for this SKU. To proceed, please delete this SKU and recreate the SKU with the appropriate identity attribute. For more information and detailed instructions, see:https://goo.gl/rf6ekg.

On Expandly please ensure your attribute name e.g. Color matches with how it currently is on Amazon. If it does not match with Amazon you can change the attribute title here https://secure.expandly.com/app/index.html#/manageattribute.

Also please ensure the parent and child SKU's on Expandly match with the product on your Amazon account. If you would like to edit your SKU's on Amazon you will need to first end the listing and then create the product again.
8006

SKU [%s] cannot be deleted because it has saleable inventory. For help setting the inventory to zero, see https://goo.gl/TgRj7X 

This error occurs when you try to delete a product that is still available for purchase on Amazon.com. Before you can delete a product, you must first set its available inventory level to zero. This prevents the product from deletion while it is in a customer's shopping basket.

If you are trying to delete this product from Amazon please go into your Amazon seller account and remove the listing in there.

If you are not trying to delete your product from Amazon please contact the Expandly support.team.
8007 We cannot recognize your parent SKU [%s] We could not locate the Parent SKU: [!{uniqueID}] in your inventory. Please check the Parent SKU to ensure it exists in your inventory. If the Parent SKU: [!{uniqueID}] was included during upload, please check for other errors that may have prevented its creation.

This error occurs when the parent SKU you reference has not been set up properly as a parent. Common reasons include the following:

-You used the wrong SKU for the parent SKU.
-You used the right SKU, but other errors prevented the parent SKU from being set up properly.
-You entered a value in the parent-sku for an item that is itself a parent SKU. (A parent SKU cannot also be the child of a parent SKU.)

Please check your product on Expandly and ensure the parent SKU is correct and also is not used on any other product single or variant. Please then try listing or revising this product again.
8008 We cannot recognize the child SKU [%s] you are trying to relate to the parent SKU [%s] This error occurs when the child SKU on your product has not been set up properly.. Common reasons why this might be the case include the following:

-You used the wrong SKU for the child SKU.
-You used the right SKU, but errors in your product data feed prevented the child SKU from being set up properly.

Please check your product on Expandly and ensure the varartion SKU's are correct and also is not used on any other product single or variant in your Amazon catalog. Please then try listing or revising this product again.
 
8009

Unexpected parent SKU for this child SKU. For help on how to proceed, see https://goo.gl/wKnYnD

Unexpected parent SKU for this child SKU. For help on how to proceed, see http://sellercentral.amazon.co.uk/gp/help/23721

This error occurs when processing your data would change the ParentSKU that is associated with a child product. Before a child product can be related to a new parent, you must remove that child product from its existing parent-child relationship.

Please ensure both your child and parent SKU are the same on both Expandly and Amazon and then revise the listing again and it should go through.
8011

The product with SKU [%s] lacks a valid product tax code. For help, see https://goo.gl/C9nZdV

This error occurs when you fail to provide a valid ProductTaxCode in your product. Please add the tax code onto your product and then try listing the product again.
8012

Invalid or missing value for ClothingType. For help making corrections, see https://goo.gl/EJUHD7

This error occurs when the ClothingType value in your product or Listing template is missing or invalid. You must provide a ClothingType value, as this helps determine the department where your product appears within the Amazon. Please check to ensure the information you have entered is correct and then try listing the product again.
8013

SKU does not exist in the Amazon.com catalog. For full details, see https://goo.gl/Q5ewNH

There are likely other errors associated with this SKU that block the successful addition of this SKU to the Amazon catalog. Check for and correct these errors.

Once you have fixed any other errors please try listing this product again
8015

An identical element or attribute value was submitted multiple times. For help on how to proceed, see https://goo.gl/yEgirX

An identical element or attribute value was submitted multiple times.

Please check your products to ensure you have not entered variation information in multiple times e.g. the same SKU for different variations or the same variation titles.

Once you have changed any identical values please try listing the product again.
8016 The product data provided was insufficient for creating a variation (parent/child) relationship for SKU: [SKU]. Ensure that the parent and child share the same VariationTheme and that there is a submission for variation theme attributes This error occurs when you do not provide enough product data to properly create a variation (parent/child) relationship between products.

To create a variation (parent/child) relationship, you must provide a Variation Theme and you can select this on your Amazon Listing template.
You will also need to ensure the varation name matches with the theme you selected on the listing template. .e.g. Size or Color.

To change your variation name go onto https://secure.expandly.com/app/index.html#/manageattribute and click edit next to the variation on the right hand side, then it will allow you to change the name. Press Save when done and then try listing your product again.
8017 To create a relationship, both the parent SKU [%s] and the child SKU [%s] require a VariationTheme. For help with this error see https://goo.gl/C51Z5f This error occurs when you have not provided enough product data to properly create a variation (parent/child) relationship between products. To create a variation relationship, you must provide a VariationTheme value for both the parent product and the child product.

To resolve this error, please check your Amazon listing template and ensure you have selected the VariationTheme and value. And the variation name matched the value selected.

8018

Cannot delete a non-existing relationship for SKU [%s]. For full details, see https://goo.gl/uSzy9s

This error occurs when you use a try to delete a relationship that does not exist. To resolve this error, you should do the following:

- Check the product on Expandly has the same amount as variations as the product currently has on Amazon.
- Check to ensure all variations have not been removed off the product.
8019

We are unable to process this relationship because the parent and child products share the same SKU [%s]. For help with this error see https://goo.gl/gtTDrT

This error occurs when you submit identical values in the SKU and ParentSKU columns. A product cannot be a variation of or accessory to itself.

To resolve this error, edit your product and esure you have different values in the variation SKU and ParentSKU and then try listing the product again.
8020

Invalid StandardProductID. For help fixing this, see https://goo.gl/9NsfJM

This error occurs when the StandardProductID value you provide does not meet the requirements for the ProductIDType you specified. Valid ProductIDType values include:

UPC
EAN

If you entered "UPC" as your ProductIDType, you must provide a valid 12-digit UPC as your StandardProductID value. If you entered "EAN" as your ProductIDType, you must provide a valid 13-digit UPC as your StandardProductID value.

Common reasons why your value may be invalid include the following:

-You did not provide the required number of digits for the EAN or UPC.

-The Product ID you have provided has already been used by another product and is wrong.
8021

A relationship type of “Variation” was provided for an item with no VariationTheme. For steps on how to fix this, see https://goo.gl/EfPDQt

You have tried listing a variation product but on your Amazon listing template you have not selected a variation theme. Please add the variation theme and then try listing the product again.
8022

Unexpected value for VariationTheme. For more information, see https://goo.gl/oMqYSQ

This error occurs when you did not provide enough product data to properly create a variation (parent/child) relationship between products. To create a variation relationship, you must provide a VariationTheme value for both the parent product and the child product.

To resolve this error, go onto your Amazon listing template and ensure you have selected a variation theme and on your product ensure the variation name is the same.
8023

The data for SKU [%s] conflicts with previously submitted data. For more details, see https://goo.gl/ALJCxS

This error occurs when a product you are creating appears to be identical to another product you have already created. Common reasons why this may be the case include the following:

- You did not provide a sufficient amount of product data to distinguish this product (Product B) from another of your products (Product A).

- You provided a StandardProductID for this product (Product B) which is already associated with another one of your products (Product A).

- You are resubmitting product data under a new SKU for a product which you previously sold on Amazon.co.uk but failed to properly delete.

Please ensure the product you are trying to list is not already on your Amazon account. Or the product information does not match with another product you currently sell e.g. Have the same title or description.
8024

Unexpected system stoppage. For details, see https://goo.gl/aoQACP

This error can occur when you provide an insufficient amount of data. Please check your product and Amazon listing template to ensure all required fields have been filled in, and then try listing the product again.
8025 

Unexpected system stoppage. (Base currency) For details, see https://goo.gl/HWxaF9

This error can occur when you indicate an invalid BaseCurrencyCode. If you are unable to resolve this error by listing your product again, please check you are using valid BaseCurrencyCode value. Valid values for BaseCurrencyCode include the following:

USD
GBP
EUR
JPY
8026 Seller is not authorized to list products in this product line or category. You are not authorized to add a product into this category on Amazon. Please edit your Amazon listing template and change to a category you are allowed to list too.

If you believe you should be authorized, please contact Amazon support.
8027 Unexpected system stoppage (invalid ASIN). This error can occur if your data references an invalid ASIN. If you cannot resolve this error by resubmitting your current data, please check the ASIN on your product to ensure it is valid.
8028

Unauthorized product line. For more details, see https://goo.gl/stCyty

You appear to be submitting product data for an unknown product line or a product line that does not currently allow the creation of new products and offers. Please resubmit your product data referencing a valid product line.
8029 The attribute you are attempting to update [attribute] is protected and cannot be updated by non-authorized sellers Please check your product on Expandly and ensure the variation name E.g. Size is the same on the product on Amazon that you are trying to revise.

If you believe you should be authorized, please contact Amazon support.
8032 Invalid variation relationship: The child variation is already assigned to a parent SKU. Please delete the old relationship before submitting a new relationship. This error code only applies to variation relationships. It is returned when the child in the variation relationship already has another SKU stored as its parent. You might have already used the variation and main product SKU before on another product.

Please ensure the SKU's entered are unique and have not been used on a previous product
8050

The price submitted for your product exceeds the maximum allowable price. For related help, see https://goo.gl/bn6TCj

The selling price of the product is to high. Please lower the price and list the product again.
8051

The price submitted for this product is less than the minimum allowable price. For related help, see https://goo.gl/38XMEU

The price you submitted for your product exceeds the minimum allowable price for this product. If you want to sell this product on Amazon, you must offer it at a higher price.

Please change the selling price on your product and then try listing the product again.

8055

The StandardProductID value for SKU [%s] is an invalid ASIN. For help on validating ASINs, see https://goo.gl/mkt41s

This error occurs when you submit an invalid ASIN as the StandardProductID value in your inventory file or product data feed. To resolve this error, replace the ASIN with a valid value and resubmit your product data.

To check the validity of an ASIN, enter the ASIN in any search box on Amazon.co.uk and click Go. If the ASIN is valid, the product detail page associated with that ASIN appears in your browser. If the ASIN is invalid, no information appears.
8056

Invalid ConditionType for SKU [%s]. For more details, see https://goo.gl/zSKw9k

Please check the condition on your Amazon listing template and ensure it is valid.
8057

ConditionType for SKU [%s] cannot be modified because it has saleable inventory. For help on how to fix this, see https://goo.gl/3LqLui

This error occurs when the ConditionType value you submitted for this SKU differs from the exiting ConditionType value in the Amazon catalog. You cannot change the ConditionType associated with a product while offers for that product are active on Amazon.


To resolve this error, please check your Amazon listing template and make sure the condition that is set, matches with what is currently set on your product on Amazon.
8058

The following attributes are missing for SKU: [SKU]: [Field Name]. For more details, see https://goo.gl/g8cwUY

This error occurs when you have not provided a value for the specified field name in your Amazon listing template or on your product.

To resolve this error, list your product again with an appropriate value in the required field.
8101

Invalid ProductType value for SKU [%s]. For help fixing this, see https://goo.gl/ttL79F

This error occurs when the ProductType value you submitted for this SKU does not match one of the valid ProductType values for the Amazon.com catalog. To resolve this error, please resubmit your product data using a valid ProductType value.

8102

Catalog data does not exist for SKU [%s]. For more details, see https://goo.gl/Xm1JHG

If you receive this error, there is likely another error blocking the addition of your product to the Amazon.co.uk catalog. As a result, the image processor is unable to associate the image you referenced with an existing product. This error goes away when you address the other product data errors.

Please check:

- Previous errors in your product data feeds prevented the addition of this SKU to the catalogue.
-The SKU in your product image data feed is wrong.

8103 Invalid ProductType value for SKU [%s]. This error occurs when the ProductType value you submitted for this SKU does not match one of the valid ProductType values for the Amazon catalog. To resolve this error, please resubmit your product data using a valid ProductType value.
8104 You did not provide a title for SKU sku. Please resubmit with a product title. Please check you have entered a title on your product and is valid.
8106 Invalid StandardProductID value for SKU [%s]. This error occurs when the StandardProductID value you provide does not meet the requirements for the ProductIDType you specified. Valid ProductIDType values include:

UPC
EAN

If you entered "UPC" as your ProductIDType, you must provide a valid 12-digit UPC as your StandardProductID value. If you entered "EAN" as your ProductIDType, you must provide a valid 13-digit UPC as your StandardProductID value.

Common reasons why your value may be invalid include the following:

-You did not provide the required number of digits for the EAN or UPC.

-The Product ID you have provided has already been used by another product and is wrong.
8108

Invalid StandardProductID value for SKU [%s]. For details, see https://goo.gl/dH9rDW

This error occurs when the StandardProductID value you provide does not meet the requirements for the ProductIDType you specified. Valid ProductIDType values include:

UPC
EAN

If you entered "UPC" as your ProductIDType, you must provide a valid 12-digit UPC as your StandardProductID value. If you entered "EAN" as your ProductIDType, you must provide a valid 13-digit UPC as your StandardProductID value.

Common reasons why your value may be invalid include the following:

-You did not provide the required number of digits for the EAN or UPC.

-The Product ID you have provided has already been used by another product and is wrong.
8111

Invalid ProductTaxCode for SKU [%s]. For help on how to fix this, see https://goo.gl/HpWQRJ

This error occurs when you fail to provide a valid ProductTaxCode.

To resolve this error, please enter a valid taxcode on your product and the ProductTaxCode found in the Tax Settings feature in Seller Central.
8113 The date is not in an ISO-compliant format. Dates must be in the format YYYY-MM-DD or YYYY-MM-DDTHH:MM:SS(((+|-)HH:MM)|Z). Please contact the Expandly support team.
8115 Invalid ConditionType for SKU [%s]. Please check the condition on your Amazon listing template and ensure it is valid.
8124 SKU [your SKU] has too many relationships to be deleted. Please contact the Expandly support team.
8541 The provided SKU [SKU] conflicts with the Amazon catalog. The SKU on one of your products is already being used on your Amazon account. Please change your SKU on Expandly and try listing the product again.
8542 The provided SKU [SKU], conflicts with the Amazon Catalog. (multiple) The SKU on one of your products is already being used on your Amazon account. Please change your SKU on Expandly and try listing the product again.
8543

SKU , ASIN . SKU successfully matched ASIN . However, this ASIN is subject to listing restrictions . Feed ID: . For details, see https://goo.gl/xkoyNu.

You account might not be allowed to list this product on Amazon. Please contact Amazon support. They may have to allow your account to be able to list this product.
8555

Catalog data does not exist for this product. For more details, see https://goo.gl/5tWS8h

This error occurs when the SKU you are referencing does not exist in the Amazon catalog. One of four conditions is likely the case:

You have not yet added this SKU to the Amazon catalogue.
Previous errors in your inventory file or product data feed prevented the addition of this SKU to the Amazon catalogue.
The SKU you are referencing is incorrect.
The SKU was previously deleted from the Amazon catalogue.
This error goes away after you correct the SKU or successfully add the SKU to the Amazon catalog.
8556

SKU [%s] cannot be created because it would be related to a restricted product. For full details, see https://goo.gl/vzNjhY

You account might not be allowed to list this product on Amazon. Please contact Amazon support. They may have to allow your account to be able to list this product.
8562  SKU <SKU>, Missing Attributes <STANDARD_PRODUCT_ID>. A standard product id (UPC, ISBN, EAN, etc.) is required for <SKU> Please check your product and ensure it has a product ID added onto it. E.g. (UPC, ISBN, EAN, etc.)
8571 You have reached the limit on the number of ASINs you are allowed to create You have reached the limit on the amount of products you can sell on Amazon. Either delete some products and it will make you under your limit, or contact Amazon support and ask them to increase your limit.
8602

Invalid StandardProductID value. For details, see https://goo.gl/TfWqEJ

This error occurs when the StandardProductID value you provide does not meet the requirements for the ProductIDType you specified. Valid ProductIDType values include:

UPC
EAN

If you entered "UPC" as your ProductIDType, you must provide a valid 12-digit UPC as your StandardProductID value. If you entered "EAN" as your ProductIDType, you must provide a valid 13-digit UPC as your StandardProductID value.
8612 Sellers may not have more than {numeric_limit} SKUs associated to the same ASIN. Please do one of the following and resubmit your feed: 1) Consolidate SKUs for identical listings already associated with ASIN {asin}; or 2) Delete any obsolete SKUs associated with ASIN {asin}. Please check on your Amazon catalog to ensure you are not already selling this product using a different SKU.
8801 The child SKU ‘${child_sku}’ could not be added to parent SKU ‘${parent_sku}’ because child SKU ‘${other_child_sku}’ has the same variation attributes ${attributes} and is already associated with the parent SKU Please check your product variations and make sure there are no duplicates and then try listing your product again.
8804 The variation family you are trying to create for the parent SKU [SKU] contains inconsistent information for the attribute [ATTRIBUTE]. [ATTRIBUTE] must be the same for all members of the family. Your products were listed successfully but the variation relationship was not created. Please ensure all products in a variation family have the same value for [ATTRIBUTE]. This error occurs when you are updating a variation family that has an inconsistent value for an attribute that must be the same across all children.

To resolve this error, do the following:

-Identify the different values that have been provided for the attribute (note that this includes differences in character space, punctuation and capitalisation)
-Determine what the correct action is and update the SKUs:
-Remove certain SKUs from the variation family since they are fundamentally different
-Correct the SKUs to make it consistent
8805 The product with SKU [SKU] has requested an update of the attribute [ATTRIBUTE]. Updating this attribute value will make it inconsistent with the other products within the variation family. If you would like to add this product to the variation family, please ensure all the attribute values are consistent. Updating this attribute value will make it inconsistent with the other products within the variation family. If you would like to add this product to the variation family, please ensure all the attribute values are consistent.

This error occurs when you are attempting to update an attribute value on an SKU, which will make it inconsistent with the other products within the variation family. Please check your product variations and ensure they are correct.
10018 A missing_keyset_reason value should not be provided for this product. This error occurs when you unnecessarily provide a missing_keyset_reason value for a product. You should only provide a missing_keyset_reason value if you have been specifically asked to do so.

To resolve this error, you should:

-Remove the missing_keyset_reason value for this and other products.
-Resubmit your product data.
11003

Unexpected value for parent SKU [%s]. For help with this error, see https://goo.gl/Y9xWxq

This error occurs when your data associates a child product with a parent item other than its current parent. You cannot associate a child product with a new parent item without first deleting its relationship to an existing parent.

Common reasons why this error may have occurred include the following:

-You made a mistake in entering the SKU for either the child product or the parent item.
-You have not deleted the parent/child relationship between this product and its current parent item.
13001 Quantity exceeds 99,999,999. To solve this error, see https://goo.gl/Vni6GF This error occurs when the available inventory you declare for a product is greater than 99,999,999. To resolve this error, please resubmit your data with a quantity less than 99,999,999.
13002

Invalid “Available” value. For more details, see https://goo.gl/qvP6h3

This error occurs when you provide an invalid Available value in your inventory feed. The valid values for Available are:

true
false

To resolve this error, please post a modified inventory feed using one of the valid values for Available.
13003

There is an error in the RestockDate value you submitted. For help fixing this, see https://goo.gl/dD89Zc

This error occurs when you provide an invalid RestockDate value in your inventory feed. For the RestockDate value to be valid, it must be:

Formatted as YYYY-MM-DD.
For example, February 29, 2008, must be formatted as 2008-02-29.

A date in the future.
To resolve this error, please post a modified inventory feed using a properly-formatted, future RestockDate.
13004

Your FulfillmentLatency value, OR leadtime-to-ship value, is invalid. For help finding a valid value, see https://goo.gl/r9Gtrn

To be valid, your leadtime-to-ship or FulfillmentLatency value must meet the following conditions:

Be greater than or equal to one.
Be less than or equal to thirty.

Be an integer or whole number. In other words, you cannot include a decimal point, fraction, or text. For example, "3" is a valid value, but "3.5", "3 1/2", and "3 days" are invalid.
13006

Your StandardPrice/item-price value is invalid. It must be a positive value. For help fixing this, see https://goo.gl/MQ4qJC

To be valid, your item-price or StandardPrice value must be a positive value. For example, "3.00" is a valid value, but "-3.00" is invalid. Please edit your product to ensure the selling price is positive.
13007

Minimum Advertised Price (MAP) must be a positive value. For details, see https://goo.gl/uW7sG8

This error occurs when the Minimum Advertised Price (the MAP) value in your inventory file or price feed is invalid.

To be valid, your MAP value must be a positive value. For example, "3.00" is a valid value, but "-3.00" is invalid.
Please edit your product to ensure the selling price is positive.
13008

SalePrice must be a positive value. For more details, see https://goo.gl/wx3MVH

This error occurs when the SalePrice value in your inventory file or price feed is invalid.

To be valid, your SalePrice value must be:

A positive value. For example, "3.00" is a valid value, but "-3.00" is invalid.
Less than the item-price (inventory file) or StandardPrice (pricing feed).
13009

StartDate is invalid or in the wrong format. For detailed help with formatting, see https://goo.gl/ibkWxc

This error occurs when the start date for your sale is improperly formatted or invalid. For the start date to be valid, it must be:

Formatted as YYYY-MM-DD. For example, February 29, 2008, must be formatted as 2008-02-29.
Prior to the end date for your sale.
Please contact the Expandly support team
13010

EndDate is invalid or in the wrong format. For detailed help with formatting, see https://goo.gl/GxHmVS

This error occurs when the end date for your sale is improperly formatted or invalid. For the end date to be valid, it must be:

Formatted as YYYY-MM-DD. For example, February 29, 2008, must be formatted as 2008-02-29.
Later than the end date for your sale.
Prior to January 18, 2038 (2038-01-18).
Please contact the Expandly support team
13011

No value for Type. For more details on this error, see https://goo.gl/CzpjsZ

This error occurs when you specify a shipping amount in your shipping overrides file or overrides feed (XML) but fail to specify a corresponding type of shipping override. For example, if you are uploading a tab-delimited shipping overrides file which contains a value for ShippingAmt2, you must also provide a valid value for Type2.

The valid shipping override types are:

Additive
Exclusive

Please contact the Expandly support team
13012

No value for ShipAmount. For more details, see https://goo.gl/R61bVe

On your Amazon listing template, please ensure you have entered the shipping details in correctly.
13013 This SKU does not exist in your Amazon inventory so we could not process this record. To correct this error for future feeds, add the SKU to your Amazon account. There may be other errors associated with this SKU which prevented the SKU from being added to the catalog successfully. You should check for and correct those errors. Then try listing the product again.

If there are no other errors please contact the Expandly support team.
13037

Invalid currency code. For help fixing this, see https://goo.gl/vKN3zi

This error occurs when you specify a currency other than pounds (GBP) in your pricing or shipping overrides feed. Although the data definitions or XSDs indicate valid codes for United States dollars, euros and yen, only pounds are supported at this time. To resolve this error, please report your feed using "GBP" as your currency code.
13038

Invalid StartDate. For help, see https://goo.gl/sPPMb2

Please check the listings start date and ensure it has to been set to a day in the past or a day after January 18, 2038. The Start date is on the Amazon listing template.
13039

Invalid End Date. For help, see https://goo.gl/q4VgYd

Please check the listings End date and ensure it has to been set to a day in the past or a day after January 18, 2039. The End date is on the Amazon listing template.
13040

This product is already restricted for this locale. For more details, see https://goo.gl/kxWxbE

Please check to ensure the currency you have set on Expandly matches with the currency on your Amazon account.
13041

Insufficient data to establish a shipping override. For detailed help in fixing this, see https://goo.gl/yPf3xC

Please check your Amazon listing template and ensure the shipping information has been filled out correctly.
13042

Invalid EffectiveDate in your XML envelope. For help, see https://goo.gl/YkYXxE

Please contact the Expandly support team.
13043

A 0.00 price (either standard or sales) is not valid. For more help with this error, see https://goo.gl/asfzo3

Please changes the selling price of the product on Expandly to be greater then 0. Then try listing the product again.
13100

Unexpected system stoppage. For related help, see https://goo.gl/xbJowt

An Amazon.co.uk system error may have prevented your data from being processed successfully. Please submit your inventory data again. If you are unable to successfully submit your data, and this is the only error you are receiving, please contact Amazon support
18008 

https://goo.gl/w1RXGu

Please contact the Expandly Support team about this error.  
18009 

https://goo.gl/u4FSen

Please contact the Expandly Support team about this error.  
18010

https://goo.gl/ADMg1t

Please contact the Expandly Support team about this error.  
18011 

https://goo.gl/36o6TD

Please contact the Expandly Support team about this error.  
18012 

https://goo.gl/fWMraX

Please contact the Expandly Support team about this error.  
18017

https://goo.gl/1NnqHB

Please contact the Expandly Support team about this error.
18033 

https://goo.gl/zco64q

Please contact the Expandly Support team about this error.
20003 

https://goo.gl/Tpk3Tk

Amazon are unable to process your image.

A number of factors can be partly responsible for this error. These include:

- The image file name indicated in the URL does not end in one of the valid extensions.
- The file format does not match one of the valid image file formats.
- The URL contains an argument and is not a direct path to the image (as indicated by a question mark [?] in the URL).
- The valid image file formats and extensions are:

GIF (*.gif)
JPEG (*.jpg)
TIFF (*.tif)
PNG (*.png)

Please check the images on your products and esnure they are the correct format and also meets with any other image requirements. For more help please visit http://sellercentral.amazon.co.uk/gp/help/25561 "
 
20004 

https://goo.gl/ujjWSi

Unable to download image file from the remote server. For more details, see http://sellercentral.amazon.co.uk/gp/help/25521

This error occurs when no image file exists as the URL indicated. This is either because the image file is missing on the server or the URL is actually a redirect to the image file.


Access the URL using a web browser.
If no image appears, then the image file does not reside at that location. You should provide a different, valid URL.
If the image appears, check the URL that is displayed in the web browser's address bar.
If the URL in the address bar is different from the URL you originally entered, then your original URL is not an image file. It is an HTML redirect. You should resubmit using the URL in the address bar.
If the URL in the address bar is the same as the URL you originally entered, then your URL is valid. However, your image server may not have provided the image in a timely way when it was requested by our image processor. If you suspect this is the case, simply resubmit the URL.
20005 

https://goo.gl/eqGTwg

Amazon cannot associate an image with this SKU because the SKU was not created due to another error. Correct all other errors and then try listing the product again and it should all go through.
20006 

https://goo.gl/djhqgy

Amazon are unable to process your image.

A number of factors can be partly responsible for this error. These include:

- The image file name indicated in the URL does not end in one of the valid extensions.
- The file format does not match one of the valid image file formats.
- The URL contains an argument and is not a direct path to the image (as indicated by a question mark [?] in the URL).
- The valid image file formats and extensions are:

GIF (*.gif)
JPEG (*.jpg)
TIFF (*.tif)
PNG (*.png)

Please check the images on your products and esnure they are the correct format and also meets with any other image requirements. For more help please visit http://sellercentral.amazon.co.uk/gp/help/25561
 
20007 

https://goo.gl/p1WVN9

One or more ImageType values are invalid. For a list of valid values, see http://sellercentral.amazon.co.uk/gp/help/25581

One of more of the values you supplied for ImageType in your product image data feed is invalid. The valid values are:

MAIN
SWATCH
PT1 through PT8

PT1 through PT8 are used to indicate alternate views of your main product image. For more information on the different types of product images that can be specified in a product image data feed, please see Images Feed Overview
 
20008 

https://goo.gl/rbNMgL

Invalid image size. The shorter side of the image must be at least %d pixels long. For more details, see http://sellercentral.amazon.co.uk/gp/help/25601

The image you specified does not meet the minimum requirement for length on the shortest side. Images must meet a minimum size requirement. Otherwise, they cannot be effectively resized for various uses on Amazon.

Please check the images on your product and ensure they meet the minium size and then re-list your product.
20009 

https://goo.gl/3oERf4

Invalid image size. The longer side of the image must be at least %d pixels long. For more details, see http://sellercentral.amazon.co.uk/gp/help/25631

The image you specified does not meet the minimum requirement for length on the longest side. Images must meet a minimum size requirement. Otherwise, they cannot be effectively resized for various uses on Amazon.

Please check the images on your product and ensure they do not go over the maximum image size and then re-list your product.
 
90036 

https://goo.gl/7ipmjJ

Some required information in multiple places has been missed of your product or listing template. Please double check both to ensure everything has been filled in correctly and in the correct format. Once done please try listing your product again.  
99001 

https://goo.gl/4NLyhp

Some required information has been missed of your product or listing template. Please double check both to ensure everything has been filled in correctly and in the correct format. Once done please try listing your product again.  
99002 

https://goo.gl/oNtFuF

Your Product has invalid values in the EAN/UPC column. Long numerical values are converted to scientific notation, which is not allowed in the EAN/UPC column.

Please ensure the EAN or UPC you have entered on your product is correct and then try listing he product again.
 
99006 

https://goo.gl/fjyTEr

Some required information has been missed of your product or listing template. Please double check both to ensure everything has been filled in correctly and in the correct format. Once done please try listing your product again.  
99008 

https://goo.gl/vPyMDn

Some required information has been missed of your product or listing template. Please double check both to ensure everything has been filled in correctly and in the correct format. Once done please try listing your product again.  
99010 

https://goo.gl/LKGBux

Some required information has been missed of your product or listing template. Please double check both to ensure everything has been filled in correctly and in the correct format. Once done please try listing your product again.  
99019 

https://goo.gl/v7PgPZ

Some required information has been missed of your product or listing template. Please double check both to ensure everything has been filled in correctly and in the correct format. Once done please try listing your product again.  
99021 

https://goo.gl/6Y29Sm

Some required information has been missed of your product or listing template. Please double check both to ensure everything has been filled in correctly and in the correct format. Once done please try listing your product again.  
99040 

https://goo.gl/dhGezs

(Error)A value was not provided for "main_image_url". Please provide a value for "main_image_url" so that the product has an image.

Please ensure your product on Expandly has images and then try listing the product again.

Images appear in search results and on the product detail page to help customers evaluate products.
 
99041 

https://goo.gl/BC8fxU

(Error)A value was not provided for "ATTRIBUTE NAME". Please provide a value for "ATTRIBUTE NAME".

This information appears on the product detail page and helps customers evaluate products.
 
99042 

https://goo.gl/w6MkDq

(Error)A value was not provided for "item_type". Please provide a value for "item_type" on your Amazon Listing template.

This information tells Amazon where your product should be classified and influences how easily customers can find your product.
 
99043

https://goo.gl/d4Q12A

(Error) The value provided for "item_type" is not valid. Please check your Amazon listing template and ensure the item type selected is a valid type.

You can visit your Amazon seller Help to see a list of valid "item_type" values

This information tells Amazon where your product should be classified and influences how easily customers can find your product.
 
99044 

https://goo.gl/EmJQCM 

(Error) The value provided for "item_type" is not valid. Please check your Amazon listing template and ensure the item type selected is a valid type.

You can visit your Amazon seller Help to see a list of valid "item_type" values

This information tells Amazon where your product should be classified and influences how easily customers can find your product.
 
300060 

https://goo.gl/rwUDKq

We could not access the media at URL!{imageUrl}. Ensure that the URL is correct and the media is publicly accessible.

This error occurs when:

- The media could not be accessed.

Our systems try several times to retrieve the media from the specified URL but, in some cases, all attempts fail. To fix this error, try this:

- Ensure that the media server is following HTTP protocol and returning the correct response code.
- Ensure that the file is accessible from a browser with a computer that is on a different network than the media server.
 
300204 

https://goo.gl/SCiTwj

We could not access the media at URL!{imageUrl}. A 204 HTTP status code was received. Check your server configuration to ensure the media is publicly accessible.

This error occurs when:

- The server successfully processed the request and is not returning any content.

Our systems try several times to retrieve the media from the specified URL but, in some cases, all attempts fail. To fix this error, try this:

- Ensure that the media server is following HTTP protocol and returning the correct response code.
- Ensure that the file is accessible from a browser with a computer that is on a different network than the media server.
 
300403 

https://goo.gl/KNVAFX 

We could not access the media at URL!{imageUrl}. A 403 HTTP status code was received. Ensure that the server or firewall configuration is not blocking Amazon servers from accessing the media.

This error occurs when:

- The request was valid, but the server is refusing action.

Our systems try several times to retrieve the media from the specified URL but, in some cases, all attempts fail. To fix this error, try this:

-Ensure that the media server is following HTTP protocol and returning the correct response code.
-Ensure that the server is not denying access of certain resources to specific IP addresses or ranges.
-Ensure that the directory that is being accessed has a default index file and that directory listings are enabled.
-Ensure that the user that owns the web server worker process has read permissions for the file.
 
300404 

https://goo.gl/BV4iUr

We could not access the media at URL!{imageUrl}. A 404 HTTP status code was received. The media could not be found at the address provided. Ensure that the URL is correct and the media is publicly accessible.

This error occurs when:

- The requested resource could not be found but may be available in the future.

Our systems try several times to retrieve the media from the specified URL but, in some cases, all attempts fail. To fix this error, try this:

-Ensure that the media server is following HTTP protocol and returning the correct response code.
-Ensure that there are no typographical errors in the media URL.
-Ensure that the requested file has not been renamed.
-Ensure that the requested file has not been moved to another location and/or deleted.
-Ensure that the requested file is not temporarily unavailable due to maintenance, upgrades or other unknown causes.
-Ensure that the requested file exists.
 
300500 

https://goo.gl/yZFGSu

We could not access the media at URL!{imageUrl}. A 500 HTTP status code was received. Check your server configuration to ensure the media is publicly accessible.

This error occurs when:

- An unexpected condition was encountered and no more specific message is suitable. Some common causes are programmatic errors or incorrectly configured servers.

Our systems try several times to retrieve the media from the specified URL but, in some cases, all attempts fail. To fix this error, try this:

- Ensure that the media server is following HTTP protocol and returning the correct response code.
- Ensure that the file is accessible from a browser with a computer that is on a different network than the media server.
- Try submitting the file again after waiting a short period.
 
300503 

https://goo.gl/exMedw

We could not access the media at URL!{imageUrl}. A 503 HTTP status code was received. Ensure that the URL is correct and the media is publicly accessible.

This error occurs when:

-The server is currently unavailable (because it is overloaded or down for maintenance).

Our systems try several times to retrieve the media from the specified URL but, in some cases, all attempts fail. To fix this error, try this:

-Ensure that the media server is following HTTP protocol and returning the correct response code.
-Check the status of the server to see if it is not down for maintenance.
-Configure the server to allow more users, threads, or processes.
-Allocate more resources for the server so that it may handle all incoming requests.
 
300504 

https://goo.gl/2e2efi

We could not access the media at URL!{imageUrl}. A 504 HTTP status code was received. Ensure that the URL is correct and the media is publicly accessible.

This error occurs when:

-The server was acting as a gateway or proxy and did not receive a timely response from the upstream server.

Our systems try several times to retrieve the media from the specified URL but, in some cases, all attempts fail. To fix this error, try this:

-Ensure that the media server is following HTTP protocol and returning the correct response code.
-Check the network connection between the servers for connectivity issues.
-Raise the timeout duration on the servers so that it does not time out as quickly.
 
300HOST 

https://goo.gl/UZXaiT

We could not access the media at URL!{imageUrl}. A DNS-related error occurred, please check your domain name and DNS configuration.

This error occurs when:

- A DNS-related problem occurred while our system was trying to retrieve the media from the specified URL.

Our systems try several times to retrieve the media from the specified URL but, in some cases, all attempts fail. To fix this error, try this:

-Ensure the correct domain name is specified
- Ensure that the DNS configuration is set up correctly
 
300SSL

https://goo.gl/pf8DXM

We could not access the media at URL!{imageUrl}. An SSL certificate-related error occurred, please check your SSL certificate configuration.

This error occurs when:

-A SSL certificate-related problem occurred while our system was trying to retrieve the media from the specified URL.

Our systems try several times to retrieve the media from the specified URL but, in some cases, all attempts fail. To fix this error, try this:

-Ensure that the SSL certificate configuration is set up correctly.
 
     
Error Code  Error Message  How To Solve It
5

Short error: XML Parse error.

Long error: XML Error Text: "replaceable_value".

You have unrecognized characters in the products title or description, please remove them.
17

Short error: Item cannot be accessed.

Long error: This item cannot be accessed because the listing has been deleted, is a Half.com listing, or you are not the seller.

The item cannot be found because the listing has been deleted, is a Half.com listing, or you are not the seller.
34

Short error: Your application encountered an error.

Long error: Your application encountered an error. This request is missing required input tag "replaceable_value".

Please check your shipping options are correct.
40

Short error: No Gallery Picture Provided.

Long error: You have not supplied an image for the Gallery.

This error occurs when Gallery is selected as a listing upgrade but no eligible image is added. Either remove the Gallery upgrade or check the images on the product.
69

Short error: Empty Title.

Long error: You must enter a title for your item.

Enter a title for your item and submit the listing again.
70

Short error: Title too long.

Long error: Listing titles are limited to "replaceable_value" characters.

The title you submitted exceeds 80 characters. Shorten the title and re-submit the listing
71

Short error: Location missing.

Long error: Your item's location was not filled in. The location field helps buyers determine the shipping cost(s) for the item, and should always be included.

Enter a location for your item and submit the listing again.
72

Short error: Location too long.

Long error: Your item's location can not be more than 45 characters (30 on Taiwan site).

The location you enterd exceeds 45 characters, please try shortening the location and re-submit the listing.
73

Short error: Price is not valid.

Long error: Please enter a valid price for your item (e.g. replaceable_value).

Enter a starting price for your item and submit the listing again.
74

Short error: Error in start price.

Long error: The start price seems to be too large to be legitimate.

The start price is missing, please add a start price.
75

Short error: Error in reserve price.

Long error: The reserve price seems to be too large to be legitimate.

Please enter a lowe reserve price.
76

Short error: Error in start price.

Long error: The start price appears to be negative.

Please enter a start price of 1 or higher.
77

Short error: Error in reserve price.

Long error: The reserve price seems to be negative.

Please enter a reserve price higher then the start price.
78

Short error: Error in start price.

Long error: The start price appears not to be a whole number.Your start price must be a whole number.

Please change the start price to a whole number.
79

Short error: Error in quantity.

Long error: The quantity was either missing, invalid, or zero.

Please enter a quantit of 1 or higher.
81

Short error: Starting price must be less than reserve price.

Long error: The starting price must be less than the reserve price.

Please change the starting price to be lower than the reserve price.
83

Short error: Duration Invalid.

Long error: The duration "replaceable_value" day(s) is not available for this listing type, or invalid for category "replaceable_value".

The shipping duration you've sleeted isn't applicable to listing type, please check your listing duration in your listing template. If you have selected GTC please make sure that it is allowed for your category.
85

Short error: Error in picture URL.

Long error: eBay does not understand the picture URL that you provided.

You may have selected the Gallery listing upgrade but have no eligible image is added. Either remove the Gallery upgrade or check the images on the product.
96

Short error: Contradictory shipping terms.

Long error: Contradictory shipping terms specified. You can not specify buyer and seller paying shipping at the same time. You can not specify <BuyerPayBySellerFixed> and <BuyerPaysActual> at the same time. For Item with checkout details, you can not specify <SellerPays> to 1.

You cannot specify that both the buyer and seller pay for shipping.
97

Short error: Contradictory shipping locations.

Long error: Contradictory shipping locations were specified, or, shipping locations were specified with AutoPay turned on. Individual shipping regions can not be selected when choosing the single country only or ship internationally options.

Contradictory shipping locations were specified. Individual shipping regions cannot be selected when a single country or international locations are indicated.
98

Short error: Missing shipping region.

Long error: The ship to a country and regions option was selected but no region was selected.

You have selected a nondomestic shipping service but not specified a Location, please check your listing template.
105

Short error: Featured auction not allowed.

Long error: You have feedback less than 10 or you are selling a store fixed price item. It does not meet the requirements to list featured items. Please go back and remove the featured auction option.

You may have selected a listing duration of GTC but aren’t eligible to list GTC, please check your listing your listing duration and try again.
106

Short error: Description is missing.

Long error: A description is required.

Your product is missing a description, please add one and try again.
107

Short error: Category is not valid.

Long error: The category is not valid, select another category.

Make sure you use the correct File Exchange template in the correct CSV Comma Delimited format.
116

Short error: Account blocked.

Long error: A hold has been placed on your eBay account. Our records indicate that your credit card has twice declined for payment, and/or your account is at least 60 days past due.

Your eBay account has been blocked, please contact eBay.
120

Short error: You need to create a seller's account.

Long error: Before you can list this item we need some additional information to create a seller's account.

Your eBay account isn't fully set up as a seller account. Please check your eBay account is full register as a seller.
121

Short error: Your account has exceeded the limit.

Long error: You will be unable to complete this request until payment is made or a credit card is put on file for automatic monthly billing.

If you have a credit card on eBay this message may appear, please try re-entering the credit card information on eBay.
122

Short error: Your account is currently more than 60 days past due.

Long error: You will be unable to list new items until payment is made.

Non-payment of eBay fee, you cannot list new items until you settle your eBay account.
151

Short error: Invalid international shipping region.

Long error: Invalid international shipping region.

The shipping method you've specified may not be available in the region you've selected, please check you shipping.
190

Short error: Buy It Now price must be higher than or equal to the starting and reserve price.

Long error: The Buy It Now price must be higher than or equal to the starting and reserve price.

Your Buy It Now price must be higher than the reserve price. The Buy It Now price must be at least 40% higher than the starting price.
195

Short error: Buy It Now price must be higher than starting price.

Long error: The Buy It Now price must be higher than the starting price.

Your Buy It Now price must be higher than the reserve price. The Buy It Now price must be at least 40% higher than the starting price.
196

Short error: Item cannot be relisted.

Long error: This item was not relisted because the listing does not exist or is still active.

Please check that this item is not already active on your eBay.
240

Short error: The item cannot be listed or modified.

Long error: The item cannot be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy.

The title or description may contain improper words, the listing or seller may violate eBay policy, or the listing may contain a web-sourced photo, all of which can cause this error. Please review your product information.
241

Short error: Unable to send listing confirmation notice.

Long error: Unable to send listing confirmation notice.

Due to operational issues at eBay, despite this error, the item was successfully listed.
287

Short error: Buy It Now cannot be used.

Long error: To use the Buy It Now option, you must meet the site listing requirements.

Please check the listing requirements for Buy It Now items. For example, to list a Buy It Now item, you must have earned a minimum feedback score. For details about eBay feedback scores, see the eBay website.
307

Short error: Invalid start price/Buy It Now price.

Long error: You have entered invalid start price or Buy It Now price.

Make sure the format is set to Auction (Buy It Now can only be used with the Auction format).
342

Short error: Invalid region.

Long error: If item's country is outside of the site you are listing on, select "Do Not List Regionally" (<Region> = 0).

When an item is located in a country other than where it is listed, specify CrossBorderTrade (available in CA, US, IE, and UK only).
353

Short error: Java script not allowed.

Long error: Your listing cannot contain javascript (".cookie", "cookie(", "replace(", IFRAME, META, or includes), cookies or base href.

Your description contains active content, please check the source code of your products description for JavaScript or other forms of active content.
354

Short error: Payment method is missing.

Long error: You must choose at least one payment method.

Please select at least one payment method from the Other Payment Methods dropdown in your listing template.
371

Short error: Error in start price.

Long error: You must enter a valid start price for an eBay Stores fixed-price item.

Please make sure that your product has a start price greater than 0.
419

Short error: Error in tax.

Long error: You need to specify the tax. The valid tax should be a number greater than 0.

If you indicate that sales tax is to be applied to a listing, you must specify the tax. A valid value is a number greater than zero (0).
470

Short error: No attributes or attributes have problems.

Long error: The item you specified does not have attributes or the attributes you specified have problems.

Be sure to enter values for the mandatory Item Specifics fields and resubmit the listing.
474

Short error: User not found.

Long error: The specified user was not found in our database.

The specified user was not found in our database. Check your eBay User ID and make sure you entered it correctly.
499

Short error: Item scheduling limit has been reached.

Long error: Sorry your item scheduling limit has been reached. You cannot schedule anymore items at this time.

You have reached the maximum number of scheduled items you can list. You cannot schedule anymore items at this time, please cancel some other scheduled listings if you wish to continue.
500

Short error: Invalid schedule start date.

Long error: The scheduled date occurs in the past. Please select a new date.

Please change the scheduled listing date to a date in the future.
501

Short error: Invalid schedule start date.

Long error: Your scheduling start time is under the minimum allowed time.

Please change the scheduled listing date to a date further in the future.
502

Short error: Invalid ScheduleTime.

Long error: Your scheduled start time is too far in the future.

Please change the scheduled listing date to a date further in the future.
515

Short error: Quantity is not valid.

Long error: The quantity must be a valid number greater than 0.

You need to have at least 1 quantity to list a product.
518

Short error: Call usage limit has been reached.

Long error: Your application has exceeded usage limit on this call, please make call to GetAPIAccessRules to check your call usage.

Call limit has been reached, please contact Expandly Support: https://support.expandly.com/hc/en-us/
520

Short error: Compatibility level not supported.

Long error: The compatibility level you supplied is less than the compatibility level required at this release level.

eBay API error, please contact Expandly Support: https://support.expandly.com/hc/en-us/
585

Short error: StartPrice price error.

Long error: Your StartPrice is too low. In order to list more than one item, your StartPrice must be raised.

Please enter a higher start price.
588

Short error: Your weekly selling activity limits have been exceeded, or the user has not registered as a seller. Please check eBay for selling requirements.

Long error: Your weekly selling activity limits have been exceeded, or the user has not registered as a seller. Please check eBay for selling requirements.

You have researched your seller limit for active listings, please contact eBay to increase your limit or end some of your other listings and try again.
591

Short error: Incorrect Buy It Now price.

Long error: Buy It Now price must be greater than your starting price and your reserve price.

Your Buy It Now price must be higher than the reserve price. The Buy It Now price must be at least 40% higher than the starting price.
729

Short error: Invalid quantity.

Long error: Specified quantity is not valid for the item.

You need to have at least 1 quantity to list a product.
731

Short error: The PayPal email address is invalid.

Long error: The format of the PayPal email address is not valid. Enter a valid email address.

Your PayPal email is invalid. You will need edit your listing template, go to the Shipping Presets tab and under the Payment Methods section tick the PayPal Accepted box and put in your PayPal email.
732

Short error: Invalid or missing PayPal email address.

Long error: Please provide valid PayPal email address for PayPal payments.

Your PayPal email is invalid. You will need edit your listing template, go to the Shipping Presets tab and under the Payment Methods section tick the PayPal Accepted box and put in your PayPal email.
772

Short error: You cannot use the eBay scheduling feature. Your credit card on file with eBay has expired.

Long error: You cannot use the eBay scheduling feature. Your credit card on file with eBay has expired.

To schedule listings on eBay you require a Direct Pay agreement with eBay, please check your Direct Pay settings in eBay.
773

Short error: You cannot use the eBay scheduling feature. In order to submit a scheduled listing you need to have a credit card on file or Direct Pay agreement with eBay.

Long error: You cannot use the eBay scheduling feature. In order to submit a scheduled listing you need to have a credit card on file or Direct Pay agreement with eBay.

To schedule listings on eBay you require a Direct Pay agreement with eBay, please check your Direct Pay settings in eBay.
777

Short error: Invalid or missing account level.

Long error: Invalid or missing account level specified.

Please insure that you have an eBay sellers account.
778

Short error: Invalid or missing account type.

Long error: Invalid or missing account type specified.

Please insure that you have an eBay sellers account.
786

Short error: Unknown error.

Long error: Unknown error.

Please contact Expandly support with this error code.
799

Short error: Subtitle is limited to 55 characters.

Long error: Subtitles are limited to 55 characters including spaces.

Please shorten the Subtitle in the products details.
840

Short error: Item not activated.

Long error: Item you requested is scheduled to start at "replaceable_value".

The item you requested is scheduled to start in the future. To start the item sooner, reset the start date.
841

Short error: Requested user is suspended.

Long error: The account for user ID "replaceable_value" specified in this request is suspended. Sorry, you can only request information for current users.

Your eBay account may be suspended, please contact eBay to resolve this.
907

Short error: Invalid available to list quantity.

Long error: The available to list quantity specified is invalid, please specify a valid quantity.

You need to have at least 1 quantity on 1 of your variations to list a product.
916

Short error: Attribute Id not found. (replaceable_value).

Long error: Invalid Item Specific "replaceable_value" found. The following Item Specifics were dropped from your listing as they are read only ("replaceable_value").

Please chech your Item Specifics.
924

Short error: Invalid Attribute.

Long error: Dropping invalid attribute replaceable_value.

Please chech your Item Specifics.
942

Short error: Quantity is not valid for an item with variations

Long error: At least one of the variations associated with this listing must have a quantity greater than 0.

You need to have at least 1 quantity on 1 of your variations to list a product.
5000

Short error: Item specific value ((replaceable_value:replaceable_value) is missing.

Long error: The item specific "replaceable_value" is required.

Please check your Item Specifics in your listing template.
5028

Short error: Item specific value ((replaceable_value:replaceable_value) is not valid.

Long error: "replaceable_value" is not a valid value for an item specific.

Please check your Item Specifics in your listing template.
5030

Short error: Invalid Value. (replaceable_value:replaceable_value)

Long error: Date value for "replaceable_value" is invalid.

Please check the date (or the date format) provided in the listing
5116

Short error: Attribute Dropped "replaceable_value". (replaceable_value:replaceable_value)

Long error: The Item Specific "replaceable_value" was dropped. Please review your listing and update your Item Specifics if necessary.

Please check your item Specifics.
10007

Short error: Internal error to the application.

Long error: Internal error to the application.

This indicates an error on the eBay server – Please contact Expandly support: https://support.expandly.com/hc/en-us/
10022

Short error: PayPal not allowed.

Long error: According to eBay policy, PayPal is no longer available for this item.

According to eBay policy, PayPal is no longer available as a payment option for this item. Update the listing to remove this payment option.
10065

Short error: Currency cannot be changed.

Long error: Currency is unchangeable when revising or relisting an item.

When you revise or relist an item, you cannot update the currency type. To update the currency type, end the listing and then resubmit it.
10095

Short error: Invalid Store duration.

Long error: 3, 5, 7, 10 and 20-day listing durations are no longer available for Store Inventory items. Please modify the duration.

Please modify the value provided for Duration. You can list items for 30 or 90 days or Good 'til Cancelled (3, 5, 7, 10 and 20-day listing durations are no longer available for Store Inventory items).
10097

Short error: Incorrect Original Item Type.

Long error: Personal Offer or Live Auction items are not revise/relistable.

You cannot revise or relist Personal Offer or Live Auction items.
10105

Short error: Picture Pack should have at least 1 large picture.

Long error: Picture Pack should have at least 1 large picture.

Plesas add at least 1 image
10106

Short error: Super size pictures should have at least 1 picture.

Long error: Super size pictures should have at least 1 picture.

Please add at least 1 image
10107

Short error: Super size pictures should have at least 1 large picture.

Long error: Super size pictures should have at least 1 large picture.

Plesas add at least 1 image
10117

Short error: New seller without credit card on file.

Long error: New seller without credit card on file.

To schedule listings on eBay you require a Direct Pay agreement with eBay, please check your Direct Pay settings in eBay.
10121

Short error: Invalid Picture URL.

Long error: Picture URL has '<' or '>'.

Please check your image URL
10122

Short error: Invalid Picture URL.

Long error: Picture URL has space.

Please check your image URL
10123

Short error: Invalid Picture URL.

Long error: Picture URL has no valid protocol - http, https or ftp

Please check your image URL
10124

Short error: Invalid Picture URL.

Long error: Picture URL has eBay domain.

This error occurs when Gallery is selected as a listing upgrade but no eligible image is added. Either remove the Gallery upgrade or check the images on the product.
10125

Short error: Invalid Picture URL.

Long error: Picture URL has no file name.

Please check your images, eBay supports the following types of images only – JPG, GIF, PNG, BMP, and TIF.
11112

Short error: Account is already unlinked.

Long error: Unlink failed because account is already unlinked.

Because you specified a preference to offer PayPal on all listings, PayPal has been added as a payment method.
12519

Short error: Shipping service is not available.

Long error: Shipping service replaceable_value is not available.

The shipping service may not be available in the region you're listing to, please check your shipping services in your listing template.
16110

Short error: Token has been revoked by the user.

Long error: Third-party authorization has been revoked by the user via site preferences settings in My eBay. The user must complete the Auth & Auth sign in process again.

Auth token error, please check your eBay authorisation token.
16118

Short error: Token retrieval window has expired.

Long error: The retrieval window for the token you are requesting has expired. The user must complete the Auth & Auth sign in process again.

Auth token expired, please check your eBay authorisation token.
16119

Short error: Token does not exist.

Long error: The token does not exist, the user must complete the Auth & Auth sign in process to generate token.

Auth token error, please check your eBay authorisation token.
17410

Short error: Reserve price is not valid.

Long error: The minimum reserve price you can set is replaceable_value.

Please check your reserve price.
17505

Short error: Shipping service cost required.

Long error: Non-negative value is required to be provided for <ShippingServiceCost> tag if flat shipping type specified.

Please check your shipping cost.
17506

Short error: Shipping service cost specified.

Long error: <ShippingServiceCost> tag must be omitted or have zero value if shipping type specified is not flat.

Please check your shipping cost.
17570

Short error: Nonprofit (Charity) is no longer valid.

Long error: Your selected charity is no longer registered with our program. Please select a different charity or contact eBay if you believe you are receiving this message in error.

Your selected charity is no longer registered, please select a different charity or contact eBay.
17571

Short error: No longer a direct seller.

Long error: You are no longer a direct seller. You must have a donation payment method specified before listing an item for charity. Please update your Charity Payment Method to PayPal in the Financial Information section of your My eBay Personal Account Info before proceeding with this listing.

Your selected charity is no longer registered, please select a different charity or contact eBay.
17572

Short error: Invalid donation percent.

Long error: Donation Percent can't be less than 10 and more than 100 and can be incremented by 5 only.

Please check your donation percentage, donation percentage can't be less than 10 or more than 100. Percentage can only be updated in increments of 5.
17573

Short error: Missing payment option.

Long error: You must select PayPal or a credit card as an additional payment method if Charity selected.

Please select a payment option for you eBay templates “Other Payment Methods”
17576

Short error: Not a registered charity seller.

Long error: You are no longer registered to sell benefiting a charity. Please go to your Donation Account to learn more.

You are not registered to sell benefitting a charity, please contact eBay.
17577

Short error: Listing cannot be submitted.

Long error: We are sorry, but this charity listing cannot be submitted as a Second Chance Offer.

Charity listings cannot be submitted as a Second Chance listing.
17578

Short error: Seller no longer registered.

Long error: You do not appear to be registered charity seller. Please confirm your charity is still valid.

You are not registered to sell benefitting a charity, please contact eBay.
17583

Short error: Charity listing failed.

Long error: You cannot list items for charity in a Mature Audiences category.

You can’t list charity items in a Mature Audiences category.
17601

Short error: Invalid value for Return Policy Details.

Long error: Invalid value for Return Policy Details. The value should have a string length no more than 5000 characters.

Please check your Returns Policy message length as it can't be more than 5000 characters.
17602

Short error: Incorrect shipping cost.

Long error: Shipping cost is incorrect. Only whole numbers (1,2,3,...) are allowed.

Please check your shipping cost price.
17611

Short error: NowAndNew criteria not met.

Long error: Item is specified as Now & New but does not meet the following criteria: Buy It Now price not specified.

Please specify a buy it now price.
17612

Short error: NowAndNew criteria not met.

Long error: Item is specified as Now & New but does not meet the following criteria: shipping costs not specified.

Please check your shipping cost.
17613

Short error: NowAndNew criteria not met.

Long error: Item is specified as Now & New but does not meet the following criteria: shipping cost and Buy It Now price not specified.

Please check your shipping cost and buy it now price.
17614

Short error: NowAndNew criteria not met.

Long error: Item is specified as Now & New but does not meet the following criteria: return policy not specified.

Please specify a returns policy.
17615

Short error: NowAndNew criteria not met.

Long error: Item is specified as Now & New but does not meet the following criteria: return policy and Buy It Now price not specified.

Please check your returns policy and buy it now price.
17616

Short error: NowAndNew criteria not met.

Long error: Item is specified as Now & New but does not meet the following criteria: Return policy and shipping cost not specified.

Please check your returns policy and shipping cost.
17617

Short error: NowAndNew criteria not met.

Long error: Item is specified as Now & New but does not meet the following criteria: return policy, shipping costs and Buy It Now price not specified.

Please check your returns policy and buy it now price.
17618

Short error: NowAndNew criteria not met.

Long error: Item is specified as Now & New but does not meet the following criteria: condition not specified as new.

Please check your item condition is New.
17619

Short error: NowAndNew criteria not met.

Long error: Item is specified as Now & New but does not meet the following criteria: condition is not new and Buy It Now price not specified.

Please check your item condition is New and buy it now price.
17620

Short error: NowAndNew criteria not met.

Long error: Item is specified as Now & New but does not meet the following criteria: condition is not new and shipping costs not specified.

Please check your item condition is New and shipping cost.
17621

Short error: NowAndNew criteria not met.

Long error: Item is specified as Now & New but does not meet the following criteria: condition is not new, shipping costs and Buy It Now price not specified.

Please check your item condition is New, shipping cost and buy it now price.
21915469

Short error: A shipping service is not specified.

Long error: At least one valid shipping service must be specified.

You need to make sure your Shipping Type is set to Flat, you've selected a Service and set the Mode from the dropdowns.
21917236

Short error: Funds from your sales will be unavailable and show as pending in your PayPal account for a period of time.

Long error: Funds from your sales will be unavailable and show as pending in your PayPal account for a period of time. Learn more: replaceable_value

This is just a warning to say that your received payment may appear as pending in PayPal for a time while they preform checks and the payment clears. This does not stop your item from listings.
21919052

Short error: This shipping service is not available for this item location. Select a different service.

Long error: This shipping service is not available for this item location. Select a different service.

The shipping service may not be available in the region you're listing to, please check your shipping services in your listing template.
21919136

Short error: replaceable_value

Long error: replaceable_value

Please add at least 1 image to list
21919158

Short error: Invalid PayPal email address.

Long error: The email address you entered isn't linked to a PayPal account. If you don't have a PayPal account, you'll need to set one up with this address so that buyers can pay you. (You can set up your account after your item sells).

You may have entered the wrong email into the PayPal address box in your listing template, please check the email you entered in the PayPal Accepted box within your template is correct.
21919188

Short error: replaceable_value

Long error: replaceable_value

The shipping duration you've sleeted isn't applicable to listing type, please check your listing duration in your listing template. If you have selected GTC please make sure that it is allowed for your category. Listing this item would cause you to go over your allowed eBay value, please remove some items, or contact eBay for a limit increase (which you can do once a month)
21919262

Short error: Your PayPal email address was not found.

Long error: Your PayPal email address was not found.

Your PayPal email is invalid. You will need edit your listing template, go to the Shipping Presets tab and under the Payment Methods section tick the PayPal Accepted box and put in your PayPal email.
21919303

Short error: replaceable_value

Long error: replaceable_value

Required value missing from the Item Specification page please check your listing template for any missing required fields i.e. Brand or Size maybe missing

Next Steps

Now you've solved your sales channel error, you might want to:

Add products to Expandly

Manage listings in Expandly

Manage orders in Expandly

Need more help?

If you need a little extra help, no problem. Contact us, and we'll talk you through the steps.

Contact us
Was this article helpful?
0 out of 0 found this helpful

Comments