There may be times when your Xero connection becomes disconnected on Expandly. This could be due to a number of reasons however is most commonly occurs for security purposes, when Xero carry out upgrade or development works. In this guide, we will show you how to easily reactivate the connection, which will allow you to start sending orders over to your Xero account again.
Reactivating Xero on Expandly
1. Click Settings (left menu) and then Xero
2. On your Configure Xero page, within the Organisation section, you will be able to view the Status of your Xero account:
3. Where the Xero Status is shown as , click (within the Action column). This will then redirect you to log in to your Xero account:
4. Once you have logged in to Xero, allow the required access to your Xero organisation - Once this has been done, you will be redirected back to Expandly, where Xero connection will be reactivated:
Need more help?
If you need more help, please contact us, and we'll be happy to talk you through the steps.