Goof Afternoon All,
This issue is now fully resolved and Amazon are once again providing customer details and data with all their orders, including Amazon FBA.
The issue occurred due to a change in Amazon Policy, which we were not made aware of. Following us being alerted to the issue, we provided Amazon with all required documentation to prove that we cover their requirements and approval was granted for us to once again receive customer data alongside their orders.
We apologise to anyone who was affected by the issue and thank you all for your patience during this time.