Overview

When an order is placed that will result in all stock being removed from our warehouse, Expandly will issue a final invoice. This invoice must be settled before the warehouse can release and ship the stock.

This process applies even if you plan to continue using our 3PL services in the future.

What the Final Invoice Covers

The final invoice is a one-off charge for the work involved in removing and shipping your inventory, including:

• Picking and packing of stock
  
• Handling and preparation for shipment
  
• Transport or courier fees

This ensures that the work already completed by our warehouse team is properly accounted for and paid.

Why a Final Invoice Is Necessary

Issuing a final invoice before releasing stock protects you and the warehouse:

1. Mitigates financial risk – Prevents situations where stock is removed, and issues arise when the invoice is issued.
   
2. Ensures cost coverage – The warehouse incurs real costs when picking, packing, and preparing your stock for shipment.
   
3. Maintains service continuity – The ongoing service can continue smoothly when you send more stock in the future.
   

Why This Can Cause Confusion

We understand that issuing a final invoice may feel like your stock is being held or that there are unnecessary delays. Please note:

1. The stock is not being withheld unnecessarily.
   
2. The final invoice is a standard procedure to ensure the logistics operation is completed fairly and efficiently.
   
3. Once the final invoice is paid, the stock will be shipped promptly.
   

Key Takeaways

• A final invoice is not a termination of service; it is a one-off charge for a stock removal operation.
  
• Payment of the final invoice ensures a smooth and secure process for both client and the warehouse.
  
• Ongoing 3PL services continue as normal after the stock removal.
  

Need more help?