Importing Listings / Products
Overview
In this guide, we’ll show you how to import existing listings from your sales channels—such as eBay, Amazon, or Shopify—into Expandly.
Please Note: Listings do not automatically import into Expandly when you connect a sales channel. While orders do begin automatically fetching and appear in your Sales Orders page, listings must be imported via a manual request for products to be created within your Expandly portal.
Before you start
Before importing your listings, make sure you have:
-
Added your Sales Channels to your Expandly account.
-
Checked your merge settings, as these determine how listings will be imported and merged.
Merge Settings Options
-
SKU and/or Title: Listings with matching SKUs and/or titles across channels will automatically merge into a single product in Expandly.
-
SKU Only: Listings with matching SKUs will merge automatically.
-
Title Only: Listings with matching titles will merge automatically.
-
Do Not Merge: Listings will not merge, even if SKUs or titles match; each listing will become a separate product.
Importing your existing listings into Expandly
1. Click Products & Listings (from the LH side Navigation Pane) and under the sales channel you want to import from, click Manage Listings
2. On the Manage Listings page, click Import Listings (top right)
3. In the Import Listings popup, select:
4. Expandly will start fetching your listings.
- Allow up to 30 minutes for the import to complete.
- For high-volume imports or certain channels, it may take slightly longer.
Need more help?
If you need a little extra help, not problem. Contact Us, and we'll talk you through the steps.
Related Articles
Importing store categories to Expandly
Importing store categories to Expandly Overview In this guide, we will show you how to import your website categories into Expandly. Importing Store Categories 1. Click Products & Listings (left menu), select the webcart you wish to import from, and ...Merging and Linking Products & Quantities
Merging and Linking Products & Quantities Overview In this guide, we will show you how to manually merge your products, or link quantities, on Expandly, to ensure accurate stock levels when sales orders import, or quantities are updated. What is ...Adding a product - importing from a sales channel
Adding a product - importing from a sales channel Overview In this guide, we will show you how to import existing listings from your sales channels, which will create products on Expandly. Before you start Before importing your listings to Expandly, ...What do I do if I have duplicate products in my Expandly account?
What do I do if I have duplicate products in my Expandly account? Overview Your merge preference will determine how your products merge on Expandly when you import listings from your different selling channels. If you have a product that appears ...What happens when a quantity on a product I'm importing from a sales channel to Expandly is different to the quantity on the product, if that product already exists in Expandly?
What happens when a quantity on a product I'm importing from a sales channel to Expandly is different to the quantity on the product, if that product already exists in Expandly? Overview In this article, we will explain the quantity logic which ...